Author Archives: Germaine Porché

Your Environment: By Design or Accident?

According to the late Walter Hailey, a behavioral scientist and sales and marketing consultant, “People have 12,367 thoughts per day. Of those, 90 percent are automatic, and 84 percent are negative.” More than 12,000 thoughts! That’s a lot of self‐talking going on. How do you think that might affect your environment, especially if most of […]

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Feedforward or Feedback? Communication for Moving People to Action

Recently, during a coaching session with an executive (whom we’ll call Jodie), I listened as she described conversations with her staff. The feedback that her staff gave her went something like this: “You’re hard to communicate with.” “I don’t feel empowered when you speak to me.” “You sound impatient when you speak to me.” “You […]

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